We're Responsible

Making a positive impact

Responsible travel promotes the sustainable development of destinations by minimising negative impacts and maximising positive ones for both the environments we operate in, and the people living in them. A steadfast commitment to responsible travel is vital to our ethos.

To help us stay true to this ethos, we work with Travelife. Its certification process provides stringent guidelines for us to follow. To further guide our responsible practices, we created the EXO Foundation. Operating independently of EXO Travel, the Foundation actively supports a wide range of sustainability programs and audits EXO Travel to keep us on track with global sustainability measures.


Our comprehensive sustainability rating system for Hotels, Tours and Experiences empowers travellers to maximise the positive benefits of their travels by staying in responsible hotels and taking part in activities that have been deemed to be exceptionally beneficial to local people and environments.


Our teams regularly carry out self-assessments and on-site inspections before classifying hotels into being Eco-friendly or Socially Aware.


Leave our destinations better than we find them with these tours that have been evaluated based on our responsible travel criteria.


Make a long-lasting positive impact on these half day, full day or evening excursions that fit into one or more of our five responsible travel categories.

Sustainability in action

Going Carbon Neutral

Being based in Southeast Asia, we understand that climate change is real because we see its effects every day across our destinations.

Simply put, action is needed. Rising to the occasion, we’ve become the first DMC in Asia to strive for carbon neutrality. Not just for our offices and staff, but also by offering Carbon Neutral Holidays to our clients and their guests.



Treading lightly means reducing our footprint in destinations.

This entails anything from turning off idling engines and selecting eco-friendly transportation to using biodegradable cleaning products, properly disposing waste or recycling when possible.

Additionally, we carefully vet all our suppliers to ensure their practices are in line with our environmental standards while encouraging guests to select eco-friendly accommodation which we can happily arrange.


By supporting local charities, enterprises and organisations that contribute to environmental and cultural causes, we’re able to maximise the benefits that tourism has on locals and their economy.

Whenever possible, we encourage guests to partake in sustainable tourism activities, shop at fair-trade shops, or dine in restaurants run by vocational institutions that train youths and disadvantaged peoples.

Additionally, we regularly take part in charity fundraising events such as the Angkor Wat Marathon, and encourage clients and travellers to do the same.


By actively supporting community-based tourism projects alongside local and international development organisations, EXO helps generate revenue in remote and impoverished communities in Asia. These projects allow visitors to engage in unique and authentic cultural experiences while simultaneously helping to preserve local traditions, improve welfare and support environmental preservation.


One of the things that makes Asia such a fascinating and exciting place is the boundless opportunities there are for cultural exchange. To celebrate this, we’ve worked hard to integrate immersive and mutually beneficial cultural experiences in all our tours.

Although similar at first glance, cultures, traditions and customs across Asia can vary substantially. For the most enriching experiences possible, we always encourage guests and clients to keep an open mind and respect local cultures.

Travelife is the travel industry’s leading international sustainability certification. It covers all aspects of the tourism supply chain from environmental issues, biodiversity and human rights to labour relations. It’s in full compliance with UN-supported Global Sustainable Tourism Council Criteria.

As the first DMC based in Asia to receive Travelife accreditation, we’re proud to be pioneers of sustainability in Asia. This accreditation now spans six of our destinations across Asia: Laos, Myanmar, Vietnam, Cambodia, Thailand and Indonesia, with more coming soon.

Sustainable Policies & Guidelines

Here are some resources to help become better-informed about responsible travel and why it’s such an important part of what we do at EXO.


Wildlife EXO Codes Of Conduct

EXO Responsible Travel Policy

EXO ChildSafe Policy

EXO Sustainability Guide

Responsible Travel Tips Booklet

Accolades and Memberships

While we’ve accumulated a range of awards and accolades during our 20+ years in the region, below are some of our most recent recognitions.