Introducing the new face of EXOTravel.com
Nearly two years in the making, the new EXOTravel.com is the fruit of our team’s technical savvy, unbridled creativity and ingenuity. Hard work and long hours also played a big role! As the travel industry evolves, so do we. Not just to keep up with changing times, but to stay ahead of the curve through innovation. By fusing a beautiful design with inspirational multimedia and a more user-friendly interface, our new website is not only easy on the eyes, but makes accessing our great products and services easier than ever. Beyond its visual appeal and ease of use, the new EXOTravel.com boasts other great features to streamline the overall experience.
Launching the new EXO Connect
EXO Connect is the next wave of progress to provide an elegant solution to EXO clients for online booking. The platform enables automatic online bookings 24 hours a day, 7 days a week at the click of a button. While the bookings are done automatically online, our EXO Connect team, based in Bangkok Head Office, works around the clock to ensure smooth booking processes.
Available for nine of our destinations (Vietnam, Thailand, Cambodia, Laos, Myanmar, Indonesia, Malaysia, China, Japan), agents can book experiences (half and full day trips), accommodation, transfers, SIC (seat-in-coach) tours and cruises -all from the comfort of their desk and devices.
Furthermore, agents have access to a comprehensive tariff of all the aforementioned services, including all promotions and special offers, downloadable in Excel. It’s our most comprehensive online booking tool to date, offering agents a whole new way to book travel with EXO. In addition to the ability to make instant bookings and view tariffs, agents can also access financial statements and view both current and past bookings.
For agents who already have accounts set up with EXO Connect, they now have access to our online booking tool through the Agent Hub of the new website. For those wishing to get set up with an EXO Connect account, simply email our team at [email protected]
EXO’s Live XML Feed
Our XML feed has been established for a few years now, providing a powerful and convenient way for clients to connect their systems directly with ours. The feed streamlines processes one step further from EXO Connect, enabling bookings to go directly from a client’s system into our system, meaning that the booking is registered without any extra user input required.
When it comes to booking accommodation, many of our hotels are available on instant confirmation, meaning that bookings can be made and confirmed immediately, even if they are made outside normal office hours.
For even more added value, there are no charges or fees for connecting to our XML. Clients who are interested in learning how to set up a connection can contact our team at [email protected]
Introducing: The Agent Hub
An exceedingly useful feature for our existing clients is the Agent Hub. The Agent Hub carries over and improves on all the tools and services that our previous TravelTrade website used, with easier access and improved load times, making for increased efficiency. Everything from product offerings and marketing materials to online booking capabilities and useful destination information are found within this area of the new site. Here are some highlights and key features that can be found within the Agent Hub:
– EXO Connect
– Product updates
– Access to marketing materials
– Trade Tools (webinars, FAM trip and trade show information)
– Construction & operational reports
– Promotions & useful information
The security of our agents’ information has always been paramount. That’s why we’ve gone through the necessary steps to further increase client security within the backend of our website. Accounts within the Agent Hub are personalised for each individual client, managed by our in-house teams in Bangkok Group Office.
Built with Clients in Mind
Our teams built the new EXO Travel website from the bottom up, keeping the user experience as the number-one priority. A smooth design is combined with hand-selected photos and EXO-curated video content, which helps to bring our destinations and offerings to life. Regarding EXO touring experiences, our product options are broken down into tour styles and destination offerings, each with their own unique tagging and filtering systems to refine the search. Breaking product down by regions, styles and duration, clients can search for and find exactly what they want with total ease. Looking for a 7-day Cambodia tour that hits the classic destinations? We’ve got you covered!
Launching Adventure, Events & LUXE
Another exciting new addition to our website are pages dedicated to EXO Adventure, EXO Events and LUXE by EXO. Adventure tours are broken down using a similar filtering system as EXO Travel product, with options to select tours by cycling, trekking, water, challenge, family and multi-activity. EXO Events displays our meetings, incentives, conferences and events offerings while also highlighting what makes our MICE experiences so unique. LUXE by EXO, our luxury travel brand, also has a place within the new website and highlights some of our specialist experiences across Asia.
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