A native Iban, Barshall grew up in Sarawak before moving to the bustling city of Kuala Lumpur to work as a guide specialising in Borneo tours. Based in Kota Kinabalu today, he has over 20 years of experience with 15 years with the company. As the Reservations and Operations Manager, he ensures that all bookings are run smoothly and handled with the utmost case.